Squads & Collaboration

Break down silos between dispatchers, technicians, and managers.

Persistent Squads

Organize teams into regional or skill-based Squads. Share alerts and announcements instantly.

Push-to-Talk (PTT)

Built-in PTT functionality for instant, clear voice communication across the field without dialing.

In-Job Chat Threads

Keep communication contextual. Chat threads are tied directly to specific Job IDs for easy audit.

Peer Assist

Stuck on site? Broadcast a 'Need Assist' ping to nearby technicians with the right skill set.

Real-Time Contextual Chat

Never lose track of project details. Our in-job chat ensures that photos, voice memos, and text updates are permanently tied to the service record, not lost in personal text messages.

Live Video Assist

Elevate complex problems to senior engineers via live video streaming directly from the job site.

Emergency Broadcasts

Override regular comms with critical safety alerts that require active acknowledgment from all field staff.

HQ
Dispatch Team
Job #8892 - HVAC Repair
Hey Sarah, customer says the unit is making a rattling noise.
10:42 AM
I'm on site now. Let me take a look and send a quick video.
10:45 AM
10:48 AM
Looks like a loose fan belt. Do you have a spare in the truck?
10:51 AM
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